With the recent hype surrounding the release of the HTC One series it is disappointing to see users suffering of chipping issues. Though not all hope is lost. HTC has owed up to the manufacturing problem and has in returned delivered a statement concerning the issue:
HTC is committed to delivering a high quality product and great experience for all our customers. There have been a few, isolated reports of this issue. The finish on the One S was laboratory tested as being at a hardness similar to ceramic. While that’s hard, it doesn’t mean it’s impossible to damage. Regardless, HTC takes quality very seriously and are providing all customers with an immediate fix and we are implementing some small changes to ensure customers do not experience this issue in the future.
Users who are suffering from the reported issue are able to swap their current HTC One S for a free new one. It’s great to see HTC doing the right thing here